The Arts & Craft Assistant supports and enhances the delivery of various programmes and activities. Responsibilities include:
Be willing to work as part of a team
Be willing to organize hands-on activities
Prepare materials and maintain a workspace
Assist children in making their creative projects within the programme
Assist with the set-up and clean-up of workstations
Other duties as assigned
Camera Operator
The Camera Operator is crucial in preserving and compiling video recordings for the Literary archives. Responsibilities include:
Ensure that the video camera is set up on the tripod, and that it is ready to record using the video tape that is provided
Just before the reading starts, begin filming (include host(s) speech and introductions), and resume after the intermission
Change the tape as discussed with the Reading Series staff before the event starts
Other duties as assigned
Front of House
Front of House volunteers assist and support the effective running of the event by monitoring the audience that enters the venue. Front of House volunteers are the point of contact for the audience and will direct audience members and inform them about the performances.
USHER Responsibilities include:
Open doors when directed by staff
Direct audience members to available seats in the venue
Other duties as assigned
TICKET TAKER Responsibilities include:
Take tickets at outer doors of the venue (tear at the perforation, keep small stub and return larger stub to audience member)
Stay by the doors to welcome and direct latecomers
Remind ticket holders that they should keep their ticket stubs should they exit the venue before the event commences or during the intermission
Stay at the doors to re-check ticket stubs during intermission
Other duties as assigned
Gallery Attendant
The Gallery Attendant supports and directs gallery visitors through the various exhibitions at the York Quay Centre. Responsibilities include:
Welcome and direct visitors around the gallery
Monitor the artworks and/or installation, making sure that no one touches any art objects
Monitor that no food or drink is permitted inside of the gallery
Answer any inquiries about the exhibition by distributing artist statements and/or artist biographies
Other duties as assigned
Information Hosts
The Information Host welcomes and promotes the various programmes, activities and events to the general public on behalf of Harbourfront Centre. Responsibilities include:
Welcome and direct visitors around the site
Answer any inquiries about the programmes, activities and events
Provide interested individuals with Event brochures and/or What's On pamphlets
Promote the current and upcoming activities at Harbourfront Centre
Direct the general public to the appropriate people for security and emergency situations
Other duties as assigned
Office Support
The Office Support volunteer provides superior customer service and office administration skills to enhance and promote Harbourfront Centre. Responsibilities include:
Input specific research into the appropriate database or computer
Call various organizations in order to update files and/or records
Provide clerical support including filing, photocopying and typing
Provide office support including preparing mail outs, compiling letters, printing labels and stuffing and sealing envelopes
Other duties as assigned
Site Decorator
The Site Decorator volunteer provides a decorating service that is an integral part of the event or programme, both as a visual element and also as part of the overall creative concept. Responsibilities include:
Designing and preparing site decoration materials
Installing the site decor throughout the York Quay Centre
Dismantling the site decor after the completion of the event
Securing the site decoration in their appropriate storage area
Other duties as assigned
Ticket Seller/Ticket Taker
The Ticket Seller/Ticket Taker volunteer provides a service to enhance and support the programming at Harbourfront Centre. Responsibilities include:
Count the float prior to selling any tickets
Sell tickets for various workshops outside of the venue
Inform the public to where tickets are being sold in the event that someone does not have a ticket
Take tickets at the door of each venue
Record the number of tickets sold at the end of each shift
Reconcile the float at the end of each shift and mark down on the given sheet the number of tickets sold and the revenue that was generated
Return the float (with the start amount) to the next volunteer on shift or return to the Harbourfront Staff person
Hand over collected tickets and/or ticket stubs to the Harbourfront Staff person at the end of the shift
Other duties as assigned
Workshop Assistant
The Workshop Assistant provides a service to enhance and support the workshops or demonstrations at Harbourfront Centre. Responsibilities include:
Assist with greeting workshop participants and/or taking tickets at the door of the venue
Direct participants to where they should secure their belongings or leave their coats
Assist the instructor in facilitating the workshop or managing the crowd volumes
Monitor the workshop and make sure that all the workshop materials are returned to their proper places
Assist the instructor in distributing any materials or samples to the public
Assist the instructor in any clean-up procedures or in preparing for the next session
Other duties as assigned
Volunteer Venue Coordinator
The Volunteer Venue Coordinator performs the important task of coordinating the volunteers at each venue. The Volunteer Venue Coordinator works closely under the supervision of a staff member, and is responsible for one venue per shift. Responsibilities include:
Welcome volunteer and check them off in the volunteer schedule
Distribute TTC tickets and parking passes to the volunteers
Distribute name tags to the volunteers
Ensure that the volunteers are set up properly at all their stations
Distribute the cash float and give instructions for the end of the evening
Answer any questions that might be posed by volunteers
Collect cash floats, membership applications, volunteer name tags and hand over to the staff person
Other duties as assigned
Membership/Merchandise Volunteer
The M&M volunteer performs the important task of selling merchandise/memberships in support of the Literary programme. All of the revenue generated from sales goes directly to the Literary programme. Responsibilities include:
Set up the membership /merchandise table
Display the materials
Welcome and inform visitors about the various memberships and merchandise that is available
For each purchase please fill out a separate membership sheet or merchandise sheet
Accept payment for books and memberships
At the end of the evening, tally all the sales and sign the sales summary and membership summary sheets
Other duties as assigned
Hospitality Suite volunteer
Hospitality Suite volunteers are integral in making the authors experience of the festival fulfilling and interesting by providing superior customer service. Responsibilities include:
Prepare food trays
Replenish refreshment area
Pick-up dirty glassware and dishes
Wash dishes and ashtrays
Assist the staff with the preparation of marketing materials including cutting out inserts, and folding programmes
Tidy the Hospitality Suite at the end of the evening (wash tables, keep newspapers organized, put food away, etc.)
Welcome and direct visitors around the Hospitality Suite
Other duties as assigned
Education Programme Assistant
The Educational Programme Assistant supports and enhances the delivery of the Educational Programmes. Qualifications required include: an interest in education and a willingness to deal with children of all ages. An academic background would be preferred, but not necessary. Responsibilities include:
Setting-up the required programme in assigned room
Prepare materials for programme
Assist the teacher in presenting an organized education programme that stresses participation and hands-on activities
Assist children with hands-on activities
After the programme, assist in tidying up the assigned room
